Shipping policy

At RichMan, we aim to provide fast and reliable shipping across Pakistan. Please read our shipping policy for details on our process.

1. Shipping Locations

• We currently ship within Pakistan only.
• International shipping is not available at this time.

2. Order Processing Time

• Orders are processed within 1-2 business days after payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.

3. Delivery Time

• Standard delivery: 2-7 business days depending on location.
• Delays may occur due to unforeseen circumstances (e.g., weather, strikes, courier issues).

4. Shipping Charges

• Shipping fees vary based on the delivery location and will be calculated at checkout.
• Free shipping may be available on orders above a certain amount (if applicable).

5. Order Tracking

• Once your order is shipped, you will receive a tracking number via email or WhatsApp.
• You can track your shipment through the courier company’s website.

6. Incorrect Address or Delivery Issues

• Customers must provide an accurate shipping address at checkout.
• RichMan is not responsible for lost shipments due to incorrect addresses.
• If an order is returned due to an incorrect address, the customer may need to pay for reshipping.

7. Damaged or Missing Items

• If your order arrives damaged or incomplete, please contact us within 24 hours of delivery.
• We may request photos of the damaged package for verification before processing a replacement or refund.

8. Contact Us

For any shipping-related inquiries, reach out to us at:
📧 Email: richmanfeel@gmail.com
📱 WhatsApp: 0316 7694325